Scaled Agile Framework (SAFe) Scrum Master Practice Test 2025 – 400 Free Practice Questions to Pass the Exam

The most effective approach for a Scrum Master when a team member is consistently underperforming is to address the issue privately, explore underlying reasons, and provide support to improve their performance. This method fosters a culture of trust and open communication, allowing the Scrum Master to understand the root causes of the team member's difficulties.

By engaging in a private conversation, the Scrum Master can create a safe space for the individual to express any challenges they are facing, whether personal or professional. Understanding these factors enables the Scrum Master to tailor support, whether through additional training, adjustment of workload, or other means that can help the team member enhance their contribution to the team.

This supportive and empathetic approach aligns with the principles of the Agile mindset, which emphasizes collaboration, respect for individuals, and continuous improvement. It contributes not only to the individual’s performance but also positively influences the team's dynamics and overall productivity.

Other options, such as ignoring the issue, could allow underlying problems to persist and potentially worsen team dynamics. Speaking to the team member's manager prematurely could be seen as undermining the individual and could disrupt the trust needed for effective teamwork. Publicly reprimanding a team member is counterproductive and can harm morale and team cohesion significantly. Therefore, the approach of having a